Bestselling author, renowned coach, and keynote speaker, Lauren Mackler, is interviewed by Harvard Business School about how to handle difficult conversations and improve your communication style. Lauren Mackler is one of the foremost visionaries in the personal and professional development field today. She has risen to international prominence as the creator of Illumineering, a groundbreaking coaching method that helps people break free of their self-defeating patterns and achieve the results to which they aspire. Lauren is the author of the international bestseller, Solemate: Master the Art of Aloneness & Transform Your Life, fellow author of Speaking of Success with Jack Canfield, Stephen Covey, and Ken Blanchard, and host of the Life Keys radio show on Hay House Radio. Over the past 25 years, she has been a psychotherapist, corporate executive, Big Four consultant, and a leading authority in personal transformation, leadership, and professional performance. In 2001, she founded Lauren Mackler & Associates, integrating her diverse expertise to provide individual coaching, professional trainings, and keynote presentations that ignite people’s greatest potential. As a leading expert, Lauren is frequently interviewed by the media, a partial list of which includes CNN, FOX, The Wall Street Journal, London’s Daily Mail, NPR, Marie Claire, Ladies Home Journal, Parade, and The Boston Globe. www.laurenmackler.com.