Within the first 20 seconds, most people have formed an impression about who you are. And yet, optimizing that first impression is a skill most people never learned. In this upcoming event hosted by Harvard University, bestselling author, coach, consultant, and speaker, Lauren Mackler, offers practical tips to further develop your interpersonal and emotional intelligence, and align your physical presentation, verbal and body language, and communication style with desired perceptions, interactions, and results. In Allston, MA.